A news story by Sukriti Dwivedi in NDVT reports that more than 26,000 people fail to get their Aadhaar authenticated at ration shops in Delhi.

Reasons for failure include internet connectivity issues (in the capital of India!!!), biometric scanners not recognizing their fingerprints. The report describes the plight of people when none of the people in a family are able to authenticate their fingerprints in order to receive their rations.

People suffering from failures had been asked to try again after the 15th of January because iris scanners and OTPs would be implemented by then. However, this has not come to pass, and desperation of people continues to mount.

The large number of complaints of connectivity issues in the report reminds of the technical failures in the Aadhaar system reported from Andhra Pradesh and Pune among other places, as it is very difficult to imagine widespread unavailability of the internet in Delhi.

Vidyut is a commentator on socio-political issues with a keen understanding of tech and policy. She has been observing and commenting on Aadhaar since 2010 from a perspective of human rights, democracy and technological robustness.

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