Telangana Benefit Disbursement Portal shows dropping authentication success ratio in 2018 with regard to NREGA and social pensions at 86.14% – it was 90.99% in December, 2017, and 91.87% in November, 2017. This is an average failure of at least 10% authentication, and growing in the last few months
Of 10-15 lakh beneficiaries, every month at least a lakh beneficiaries were facing trouble, mostly inordinate delay or sometimes denial of benefits. Biometric mismatch, invalid biometrics, biometrics missing from the central depository, duplicate biometrics, lack of internet facilities and technological issues were the major reasons for authentication failure. Officials claim some of the failed transactions were not genuine.