Project Director for Aadhaar in the state of Karnataka, who was one of the key persons driving Aadhaar in the state was in for a nasty reality check when his SIM card was deactivated on 15th January and calling the customer support resulted in him being asked to link his Aadhaar with his phone number. The catch? He had done exactly that. He had linked his Aadhaar with his phone number using OTP authentication in the first week of January.
The phone company insisted that he link his Aadhaar with his SIM using biometrics. He refused to give his biometrics stating that he knew the law well and since December 1, mobile phone users could choose to link their phones using OTP.
Cell phone operators deactivating SIM cards for non-linking of Aadhaar seems to be a problem in Bengaluru – with no regard to the extended deadline till the 31st of March 2018.
The Project Director for the state getting his SIM card deactivated over an arbitrary requirement for Aadhaar linking using biometrics when he had authenticated using OTP is delicious irony, given that the entire rollout of the Aadhaar project is replete with arbitrary impositions with no regard to the law. Why then, should the Project Director not have a taste of the common man’s experience when someone other than them comes up with an imposed requirement to retain an essential service?
Was an exception made for the project director that is not available to the ordinary citizens? We don’t know. Do comment if your SIM card got deactivated.